Policy

Placing Catering Orders: 

• To best serve our customers, a minimum advance notice of 24 hours is required for all Catering orders.
  
• All orders must be received no later than 11:00 a.m. for guaranteed next-day delivery.
  
• All orders received by 11:00 a.m. will take delivery priority over any Late Orders.
  
• Please note that we cannot guarantee availability of menu selections for late orders and reserve the right to make substitutions as needed. 

Changes to Catering Orders. 

• To best serve our customers, we require a minimum of 24 hours notice for any changes to your order for guest count.
  
• If your guest count decreases, any food items already prepared will be included in your final cost. 

Cancellation of Orders  

• A minimum advance notice of 24 hours is required for cancellation of all Catering order
  
• Items which have been “Special Ordered” require 72 hours advance notice of cancellation. If we are not notified within 72 hours, the ordering department will have to cover the full costs involved. 

Catering Equipment 

• Please do not remove Catering Equipment from the original delivery location.
  
• If a special situation arises and the equipment is moved from the original location, please immediately notify the Eurest Catering Department of the new location.
  
• If it can not be located, a replacement fee will be charged to your department. 

Other Information 

• Paper goods, plastic ware and condiment packs are provided for your catering order without additional charge. Unused supplies are the property of Eurest and will be retrieved after your function ends.
  
• Please note that Health Department Regulations mandate that food and beverages not purchased from Eurest vendors may not be stored within the Eurest Kitchen/Premises.
  
• Eurest also is prohibited from lending out knives, trays, bowls, etc. or any equipment for use outside of the kitchen.
  
• Paper goods and plastic ware may be purchased from the Café with one hour advance notice.